Home » FAQs » I mailed/faxed my test, how do I get my certificate?

FAQs

I mailed/faxed my test, how do I get my certificate?

On-Line Submission:  You will be able to print your certificate immediately upon completion of the course

Fax or E-mail Submission:  All completions will be processed within 2 business days of receipt and certificates e-mailed to the e-mail address provided*

Mail Submission:  All completions will be processed and certificates issued within 10 business days from the date it is mailed*

Please note – providing a valid e-mail address is the quickest and most efficient way to receive your certificates when submitting via fax, e-mail or mail. Please be sure to check your junk/spam folder as well, sometimes they get directed there. Submissions without a valid e-mail address will be mailed to the address provided at registration.

Can’t find your answer?

If you can’t find the answer to your question, please contact us. We are happy to help you.

Phone icon

Give Us A Call

Hours

Mon – Fri | 9am – 6pm ET

Sat | 10am – 4pm ET

Continuing Education Questions

1-888-857-6920

Physicians

1-800-237-6999

Envelope icon

Send us a Note

Email us and a customer service representative will get back to you within 24 hours.